OUR TRAINING COURSES AND METHODS

 

We use a simple variety of practicable training methods for easy understanding of our trainees. Some are stated below as thus;

• Demonstrations.

• Group discussion / Interaction.

• Case study.

• Computer simulation (where applicable).

• Life experiences.

• Action Learning.

 

 

COURSE CONTENT

MARKETING & SALES MANAGEMENT PROGRAMS

• Product & Service Differentiation & Positioning: A Strategic Tool for Growth

• Managing and Connecting with Customers

• Managing a Holistic Marketing Organization

• Developing and managing integrated Marketing Communications

• Managing Sales Promotions, Events and Public Relations

• Managing Personal Communications: Direct Marketing & Personal Selling

• Designing & Marketing Value Networks & Channels

• Developing Pricing Strategies & Programs

• Developing Strategies for Dealing with Competition

• Designing Marketing & Customer Value Strategies

• Product Re-engineering Via Marketing Intelligence & Environmental Scanning

• Applying the Marketing MIX

• Efficient Client Database Marketing

• E-Commerce Marketing Practices

• Negotiation: A tool for effective marketing & Sales

• Understanding the Buying Decision Process

• Designing & Managing the Product Strategies

• Designing & Managing Service Companies

• Managing Product Development Process

• Developing a Marketing Evaluation & Control Skills

 

BUSINESS MANAGEMENT BASICS FOR SMALL BUSINESS OWNERS

• Understanding the Market-Place Dynamics

• Business Communication Skills

• Organizational Structure

• Product Management

• Playing Key Leadership Role

• Goal-Setting/Planning

• Marketing/Sales of Product & Services

• Operating effective Delivery Systems

• Data Management

• Decision Making

• Increasing Productivity & Maximizing Profitability

• Compulsory Report Writing

• Review of Operations

 

1.       General management Programmes                                                    

            i.          Management Course for Administrative Officer                               

            ii.         Management Course for Secretaries and Personal Assistant           

            iii.        Essentials of Leadership                                                               

            iv.        Advanced General Management                                                          

            v.         Management Appreciation Course                                                       

            vi.        Office management and Administration for Secretaries and

                        Personal Assistants.                                                                                  

            vii.       Improving Communication, Minutes, Reports and

                        Memorandum Writing                                                                 

 

2.       Human Resources Management Programmes                           

            i.          Career Planning and Development Course                                         

            ii.         Challenges of Human Resources Management in a

                        competitive environment                                                            

            iii.        Improving Managerial Skills and Performance                                  

            iv.        Effective Recruiting, Selecting and interviewing skills                      

            v.         Improving Managerial Communication and Business

                        Writing Skills                                                                                               

            vi.        Public Relations and inter-Personal Skills Improvement                  

            vii.       Creative Leadership and Team Building                                              

            viii.      Managing Self and Others for Outstanding Performance              

            ix.        Effective Management of training Functions 

 

3.       Administrative Management Programmes

            i.            Developing a Total Manager

            ii.           Effective Management of Resources

            iii.          Performance Evaluation / Appraisal

            iv.         Departmental Re-Structuring & Positioning.  

 

4.        Operations management Courses                                    

            i.          Customer Service Management 

            ii.         Team Building & Interdependence of all Departments

            iii.         Building Departmental Cost/profit Centers     

                       

5.        Information technology /Computer Courses                                                    

            i.          Personal Computers Skills for Executive Secretaries and Personal Assistants           

            ii.         Computer Proficiency for managers                                                     

            iii.        Excelling in Computer Applications and Usage                                  

            iv.        Using Microsoft Access for Administrative Tasks management

            v.         Computer Systems Supply, Sales & Servicing

 

6.        Finance and Accounting courses                                                   

            i.          Corporate Cash management and Control                                          

            ii.         Effective Cost management and Control                                             

            iii.        Enhancing the Skills and Competencies of Accounting Officers and Supervisors                                                                          

            iv.        Managing a Computerized Accounting and Finance Department.           

            v.         Computerized Payroll Administration                                       

            vi.        Mastering Computer Applications in Accounting Functions                       

            vii.       Fundamentals of Finance and Accounting for Administrative Officers                     

           viii.      Designing, Implementing and Controlling a Corporate Budget  

            ix.        Debt Collection and Credit management                                             

 

7.        Entrepreneurship Development courses                          

            i.          Entrepreneurship Training / Mentorship & Retirement Planning

            ii.        Business Values & Ethics/Code of Conduct Analysis & Re-Engineering 

            iii        Youth Job Initiative Plan

            iv        Entrepreneurship Training & Mentorship

            v         The Place of Values & Ethics Re-Orientation in Youth Development

 

8.        Efficient marketing Skills                                                                      

            i.          Effective Customer Service Delivery                                                      

            ii.         Fundamental Marketing Skills for Non-Marketing managers           

            iii.        Productive Marketing by Strategizing                                      

            iv         Relationship Oriented Marketing         

                                              

9.       Other Courses: - On Request (Tailor-made Training)                                

            i.         Customer Services Delivery

            ii.        Self Organization & Management

            iii.       Time & Pressure management

            iv.       Public Speaking skills

             v.       Customer Retention & Maintenance

 

10.     Corporate Sector/Individual Management Training

              i.       Managing Conflict in work place

             ii.       Stress Management

             iii.      Pressure Management

             iv.     Corporate Governance

             v.       Security Sector Reforms

             vi.      Pre & Post-Election Crisis Management

             vii.    Conflict Management & Resolution